Technical Support

Technical support can be obtained on our website, by emailing support, or by sending an email through the mobile application.

E-mail Support: mobilehelp@bluemarblegeo.com

To email an error log from the mobile application, tap the information button in the Main Menu, and choose the Email Error Log option.

Please provide us with the following additional information:

• Type of data you are working with
• Error messages encountered (if applicable)
• Actions being Performed
• Expected Outcomes

Global Mapper Mobile is user-data driven, making each support request unique to that problem. The information in the support request form is essential to solve each support request.

For more information please see Blue Marble Geographics Technical Support Policy