Installing and Configuring the Floating License

To make these instructions easier to follow, we have used the term Licensed Machine to represent the computer where the license is currently in use and Target Machine to represent the computer to which you want to transfer the license.

You must completely install the application you have purchased on the Target Machine before attempting to float the license.

NOTE: the application and version on the Target Machine must match that found on the Licensed Machine or the system will lose the license and you will have to contact Blue Marble Geographics for support. You can click Help-->About in the application to verify the version number on the splash screen (Figure 1).

Figure 1. The About splash screen will provide you the version number for your Blue Marble Geographics application.

Once you have successfully installed the same version of the Blue Marble Geographics application on each of your workstations, please complete the following tasks:

1)  Open the application on the Target Machine, and then click File-->License Manager to open the license manager (Figure 2).

Figure 2. Click on the License Manager menu option under the File button on the menu bar at the top of the application window.

2)  You will find the Status field indicates that the application in EVALUATION mode (Figure 3).

Figure 3. Note that the Target Machine application is in EVALUATION mode.

3)  Record the eight-character Serial Number of the Target Machine (Figure 4).

Figure 4. Record the Target Machine Serial Number.

4)  Open the application on the Licensed Machine, and then click File-->License Manager to open the license manager (Figure 5).

Figure 5. Open the Licensed Machine application and License Manager.

5)  Click the Export License button. A dialog (Figure 6) will ask: “Export this floating user license to another computer?” Click Yes.

Figure 6. Click Yes to begin the export process.

6)  You will now see the “Export License” screen (Figure 7), which includes a text box for you to enter the Target Machine’s serial number, which you recorded in Step 2.

Figure 7. The License Manager screen expands to reveal the fields required to export the floating license.

7)  Enter the Target Machine’s serial number (Figure 8), which you recorded in Step 2, then click Export.

Figure 8. Enter the Target Machine serial number and click Export.

8)  You will be asked to verify the Target Machine serial number and choose whether or not you would like to disable the license on the Licensed Machine; If the serial number is correct (Figure 9), click Yes.

Figure 9. Verify the Target Machine serial number is correct before you click Yes.

9)  The system will provide you with a license code for the Target Machine. Record the code (Figure 10) for use on the Target Machine, and then click OK.

Figure 10. You must accurately record the license code that the system generated for the Target Machine.

10)  Your Licensed Machine is now unlicensed and in EVALUATION mode (Figure 11).

Figure 11. The Licensed Machine has now become unlicensed and is in EVALUATION mode.

11)  Return to the Target Machine. Open the application on the Target Machine, and then click File-->License Manager to open the license manager (Figure 12). Click the License Product button.

Figure 12. Return to the License Manager on the Target Machine and click License Product.

12)  You will now see the “Licensing Wizard” screen (Figure 13), which includes a text box for you to enter your order number. Enter the order number and click the Next > > button.

Figure 13. Enter the order number and click Next >>.

13)  You will now see a continuation of the “Licensing Wizard” screen (Figure 14), which includes a series of buttons. Click the I am not connected to the Internet button to go directly to the serial number entry screens.

Figure 14. Click the I am not connected to the Internet button.

14)  On the “Licensing Wizard” screen (Figure 15), verify your Order and Serial Numbers are correct in their respective text boxes, and then click the Enter License Code button.

Figure 15. Verify your Order Number and Serial Number are correct.

15)  Enter the Target Machine’s serial number, which you recorded in Step 8, in the License Code text box (Figure 16) and click the Finish button.

Figure 16. Enter the License Code.

16)  You should now receive a message (Figure 17) indicating that the application has been licensed successfully. Click OK.

Figure 17. Your Target Machine is successfully licensed if the system generates this dialog.

17)  The license information screen (Figure 18) should now indicate that the Target Machine now has the floating license. (The license manager status field will read FLOATING.) At this point, the Target Machine is licensed, and the original Licensed Machine is now in EVALUATION mode.

Figure 18. Note that your Target Machine now displays FLOATING license status.

Troubleshooting: If you feel you followed the above steps correctly and your license still hasn't "floated" please check the following, as they are common errors:

• The application or versions are of different values (example: you cannot float a Transformer v5.1 license to a machine installed with Transformer v5.2)
• You incorrectly noted the serial number or license code. (Note: the Serial Number is ALWAYS an eight digit number, the license code is also eight characters long, and is alphanumeric. Be careful not to confuse an O (capital letter ‘o’) with a 0 (zero), as they look similar.)

You may also access our comprehensive Help Files through the license manager. Additional help is available by contacting our Support Team at geohelp@bluemarblegeo.com.