Help Menu

The commands in the Help menu enable you to find help with licensing, technical support, evaluation, and other support matters. It also provides a link to the online documentation.

More:

Contents

Select Contents from the Help menu if you need information about an idea or process specific to the Geographic Calculator.

Use this command to display the opening screen of the User's Guide in Windows Help. From the opening screen, you can jump to step-by-step instructions for using the Geographic Calculator and various types of reference information.

Once you open Help, you can click the first button on the left in the Help window whenever you want to return to the opening screen.

License Manager Help

Select the License Manager Help option from the Help menu to view a list of help index topics regarding application licensing. From these topics you can choose specific help information about the license manager interface, licensing an application, and transferring license types.

Obtaining Technical Support

Our goal is to provide you with the best technical support possible. To submit a support request form, please click here. You must be enrolled in an annual support subscription program or purchase 'pay per instance' support in order to receive technical support. Please include the order number for your Support & Update Subscription or per instance support when contacting us for technical assistance.

NOTE: Please be as complete as possible; incomplete information will only delay the support process.

The Geographic Calculator is user-data driven. Each support issue is unique to that problem. The information in the support request form is essential to solve each support request.

How to Evaluate the Product

After you install the Geographic Calculator for the first time, you will need to request a license file to enable the evaluation.  During evaluation you will have access to all of the major functionality for each component of the Geographic Calculator application.  This evaluation license file will expire at the end of the evaluation period.   You will need to obtain a license file in order to permanently enable the product. Feel free to contact a Geographic Calculator representative directly for purchase information.

Blue Marble Geographics on the Web

Select Blue Marble Geographics on the Web option to directly link to our website. From here you can navigate throughout our web site and access product information and downloads as well as frequently asked questions and product order information.

Online Support

Select Online Support from the Help menu and you will be directly linked to the online support area of our web site. Here you can submit an online support request form to receive Geographic Calculator support. Note: You must be enrolled in an annual support subscription program or purchase 'pay per instance' support in order to receive technical support.

Check for the Latest Version

This tool checks to see if a more recent version of the application is available for download.

About the Geographic Calculator

Select About from the Help menu to view the version number and copyright information for the Geographic Calculator.